jelly777
Privacy Policy
At jelly777, your privacy matters. This Privacy Policy explains what personal data we collect when you use our platform, how we use and protect that data, and what rights you hold as a player based in Bangladesh. We are committed to transparent, responsible data practices.
How jelly777 Protects Your Privacy
jelly777 is built for Bangladeshi players who expect both a great gaming experience and genuine respect for their personal information. The six principles below summarise how we approach data privacy across every aspect of the platform — from registration through to withdrawal.
Minimal Data Collection
We only collect personal data that is genuinely necessary to operate your account, verify your identity, process payments, and comply with responsible gaming obligations. We do not collect data speculatively or sell it to data brokers.
256-bit SSL Encryption
All data transmitted between your device and jelly777 servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your login credentials, payment details, and personal information are never transmitted in plain text.
No Third-Party Data Sales
jelly777 does not sell, rent, or trade your personal data to third-party advertisers, data aggregators, or marketing firms. Data shared with third parties is limited strictly to what is required to deliver services you have actively requested.
Full Player Control
You retain the right to access, correct, export, and delete your personal data at any time by contacting our support team. You may also opt out of marketing communications at any time via your account settings or by emailing support@jelly777.
Transparent Cookie Use
We use cookies to keep your session active, remember your preferences, and analyse platform performance. You are informed about cookie categories at first visit and can manage your cookie preferences at any time through your browser settings.
Defined Retention Periods
We do not retain your personal data indefinitely. Retention periods are tied to the purpose for which the data was collected. Account data is held while your account is active and for a defined period after closure in line with standard record-keeping practice.
Data We Collect
When you register for and use jelly777, we collect personal data in the following categories. In every case, collection is limited to information that serves a specific, clearly defined purpose in connection with operating your account, processing your transactions, or complying with responsible gaming and anti-fraud obligations.
Registration Data
When you create a jelly777 account, we collect: your full legal name, date of birth, residential address (including city and district — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and username. This data is required to open and maintain your account and to perform identity verification (KYC) in accordance with Section 02 of our Terms & Conditions.
Identity Verification (KYC) Documents
To verify your identity and comply with responsible gaming standards, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence. We may also request a proof-of-address document (a utility bill or bank statement dated within three months) and, where relevant, proof of ownership of a payment method (such as a screenshot of your bKash or Nagad registered number matching your account details).
KYC documents are stored securely, access-controlled, and used solely for verification purposes. They are not shared with third parties except as described in Section 3 of this policy.
Financial Data
When you make deposits or withdrawals, we record transaction amounts, dates, payment method types, and transaction reference numbers. We do not store full card numbers or mobile banking PINs. Sensitive payment credentials are processed directly by our certified payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partnered bank services) and are not passed through or stored on jelly777 servers.
Gaming and Betting Activity Data
We maintain a full record of your wagering activity on the jelly777 platform, including games played, bet amounts, game outcomes, session durations, and bonus activity. This data is used to operate your account, calculate your balance accurately, resolve disputes, detect irregular activity, and deliver responsible gaming monitoring as described in our Responsible Gaming Policy.
Device and Technical Data
When you access jelly777, our servers automatically record certain technical information about your connection, including: IP address, browser type and version, device type (mobile or desktop), operating system, screen resolution, and access timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation. It is not used to build advertising profiles.
Communications Data
If you contact our support team via live chat or email, we retain the content of that communication for a period of up to 24 months. This allows us to refer back to prior interactions in order to provide consistent, informed support and to resolve any disputes that may arise from a previous conversation.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email | Account creation, KYC |
| KYC Documents | NID, passport, proof of address | Identity verification |
| Financial Data | Transaction refs, payment method type | Payment processing, fraud prevention |
| Gaming Activity | Bets placed, game results, session length | Account operation, responsible gaming |
| Device & Technical | IP address, browser, OS, timestamps | Security, fraud detection |
| Communications | Live chat logs, support emails | Customer support, dispute resolution |
How We Use Your Data
jelly777 processes your personal data only where we have a legitimate, clearly defined purpose for doing so. The following sets out the principal uses of your data and the lawful basis on which each activity rests.
Account Operation and Management
We use your registration data and gaming activity data to create, maintain, and operate your account — including calculating your balance, processing bets, applying bonus awards, and generating account statements. This processing is necessary for the performance of the contract between you and jelly777.
Payment Processing
We use your financial data and identity information to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners. Payment data is shared with the relevant payment provider to the minimum extent required to complete each individual transaction. This processing is necessary for the performance of the contract.
Identity Verification and KYC Compliance
We process KYC documents and registration data to verify that you meet our eligibility requirements (including the 18+ age requirement) and to prevent fraud and money laundering. This processing is carried out in pursuit of our legitimate interests and in compliance with applicable anti-money-laundering and responsible gaming standards.
Responsible Gaming Monitoring
We analyse your gaming activity data to identify patterns that may indicate problematic gambling behaviour — such as rapidly increasing bet sizes, extended unbroken sessions, or frequent loss-chasing patterns. Where such patterns are identified, our responsible gaming team may contact you to check in and offer tools such as deposit limits, session limits, or self-exclusion. This processing is carried out in pursuit of our legitimate interest in protecting player welfare.
Fraud Prevention and Security
We use device and technical data, financial data, and gaming activity data to detect and prevent fraudulent account activity, bonus abuse, multi-accounting, money laundering, and unauthorised access. This processing is carried out in pursuit of our legitimate interest in maintaining a secure, fair platform.
Customer Support
We use your registration data and communications data to identify you when you contact our support team and to provide informed, consistent assistance. Support communications are retained for up to 24 months to allow reference to prior interactions.
Marketing Communications
With your explicit consent at registration (or subsequently via account settings), we may send you promotional emails and notifications about new games, special offers, deposit bonuses, and seasonal promotions relevant to the Bangladesh market — such as Eid offers, Pohela Boishakh specials, or BPL cricket season promotions. You may withdraw consent and unsubscribe from all marketing communications at any time, either through the unsubscribe link in any marketing email or by contacting support@jelly777. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
Platform Analytics and Improvement
We use aggregated, anonymised technical and gaming activity data to analyse platform performance, identify popular game categories, improve navigation, and optimise the user experience for our Bangladesh-based player base. This analytics data cannot be used to identify individual players.
Data Sharing & Disclosure
jelly777 does not sell your personal data. We do not share your data with third parties except in the circumstances described below, and in every case data sharing is limited to the minimum information necessary for the stated purpose.
Payment Service Providers
To process your deposits and withdrawals, we share relevant financial and identity data with our payment partners — bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners including Dutch-Bangla Bank and BRAC Bank. These providers receive only the data required to process your specific transaction and are contractually prohibited from using your data for any other purpose.
Game Content Providers
The casino games available on jelly777 are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game supplied by one of these providers, your session data (including your bet amounts and game results) is processed by that provider's platform in order to generate game outcomes and return results. These providers operate under contractual data processing agreements with jelly777 and are not permitted to use your session data independently.
Identity Verification Services
Where we use a third-party identity verification service to assist with KYC document processing, we share the relevant document data with that service provider for the sole purpose of verification. The service provider does not retain a copy of your documents beyond the period required to complete verification.
Fraud Prevention and Security Services
We may share device and technical data (such as IP address and device fingerprint) with third-party fraud detection services in order to identify and prevent fraudulent activity, multi-accounting, and unauthorised access. Data shared for this purpose is strictly limited to technical identifiers and does not include your full identity or financial details.
Legal and Regulatory Disclosure
jelly777 may disclose personal data to competent legal or regulatory authorities where required to do so by applicable law, court order, or lawful regulatory demand. In such cases, we will disclose only the minimum data required to satisfy the legal obligation, and we will notify you of the disclosure where it is lawful to do so.
Business Transfers
In the event that jelly777 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, you will be notified via your registered email address prior to any transfer, and the acquiring entity will be required to honour the terms of this Privacy Policy with respect to your data.
Cookies & Tracking
jelly777 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device by a web server when you visit a site. Cookies allow the platform to recognise your device across visits, maintain session continuity, and remember your preferences.
Cookie Categories We Use
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for the platform to function |
| Functional | Remembering your language preference, display settings, last-visited games | Yes — via browser settings |
| Analytics | Measuring page load times, popular features, navigation paths (anonymised) | Yes — via browser settings |
| Security & Fraud | Device fingerprinting for multi-account and bot detection | No — required for platform security |
Managing Cookies
You can manage or delete cookies at any time through your browser settings. The major browsers commonly used by players in Bangladesh — Chrome on Android, Samsung Internet, Firefox, and Opera Mini — all provide options to view, block, or delete cookies under their privacy or site settings menus.
Please note that disabling strictly necessary or security cookies will impair your ability to use the jelly777 platform — specifically, you will be unable to maintain a logged-in session or access the game lobby and cashier. Disabling functional or analytics cookies will not affect core platform functionality but may mean that some of your preferences are not retained between visits.
Third-Party Tracking
jelly777 does not permit third-party advertising networks to place tracking cookies on the platform. The only third-party technologies that may set cookies on your device when using jelly777 are those belonging to our contracted game providers (for session management within their game clients) and our payment partners (for transaction security). These cookies are subject to those providers' own privacy policies.
Data Security
jelly777 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.
Technical Measures
- Transport encryption: All communication between your browser or app and jelly777 servers is encrypted using TLS 1.2 or higher (256-bit SSL). Our SSL certificate is maintained and renewed continuously.
- Password hashing: Your account password is never stored in plain text. Passwords are hashed using a strong one-way cryptographic function before being stored in our database. Even jelly777 staff cannot view your password.
- Access controls: Access to player data within jelly777's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their specific role.
- Database encryption at rest: Sensitive fields within our player database — including identity document references and payment method details — are encrypted at rest using AES-256 encryption.
- Intrusion detection: Our platform is monitored continuously by automated intrusion detection systems that flag and investigate anomalous access patterns in real time.
Organisational Measures
- All jelly777 staff who handle personal data receive regular data protection and security awareness training.
- Third-party data processors are assessed for security compliance before onboarding and are subject to contractual data processing obligations.
- We maintain an internal data breach response procedure. In the event of a confirmed breach affecting player data, we will notify affected players via their registered email address as promptly as practicable.
Your Role in Security
While jelly777 takes extensive measures to protect your data on our side, the security of your account also depends on actions you take. We strongly recommend that you use a unique, strong password for your jelly777 account, do not share your login credentials with any other person, log out of your account when using a shared device, and enable any two-factor authentication options offered via your account settings. If you suspect your account has been compromised, contact support immediately at support@jelly777.
Data Retention
jelly777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable standards. The following table sets out the standard retention periods for each category of data we hold.
| Data Category | Retention Period | Rationale |
|---|---|---|
| Registration & Account Data | Duration of account + 5 years after closure | Dispute resolution, audit trail, anti-fraud |
| KYC Documents | Duration of account + 5 years after closure | Identity verification record, regulatory compliance |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping standards |
| Gaming Activity Logs | Duration of account + 3 years after closure | Dispute resolution, responsible gaming monitoring |
| Device & Technical Logs | 12 months from collection | Security monitoring, fraud detection |
| Support Communications | 24 months from last interaction | Consistent support, dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 12 months | Proof of consent, compliance |
When a retention period expires, data is securely deleted or anonymised. Anonymised aggregated data (which cannot be used to identify any individual) may be retained beyond these periods for statistical analysis and platform improvement purposes.
In the event that a legal dispute, regulatory investigation, or fraud case involving your account is ongoing at the time a retention period would ordinarily expire, we will retain the relevant data until that matter is fully resolved, following which the data will be deleted.
Your Privacy Rights
As a jelly777 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or at support@jelly777. We will respond to all verified requests within 30 days.
Right of Access
You have the right to request a copy of all personal data that jelly777 holds about you. Upon receiving a verified request, we will provide a structured summary of your data in a readable format within 30 days. We may ask you to complete a brief identity verification step before releasing data to ensure the request is legitimate.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. For most data fields — such as your email address or contact number — you can update this information directly within your account settings. For identity-linked fields (such as your legal name or date of birth), a formal support request and supporting documentation may be required.
Right to Erasure ("Right to Be Forgotten")
You may request that jelly777 delete your personal data. We will honour erasure requests in full where the data is no longer required for the purpose for which it was collected and no overriding retention obligation applies. Please note that certain categories of data — particularly financial transaction records and KYC documents — are subject to retention obligations described in Section 6 above, and cannot be deleted before those retention periods expire regardless of an erasure request.
Right to Restrict Processing
You may request that jelly777 restrict the processing of your personal data in specific circumstances — for example, where you have contested the accuracy of your data and we are in the process of verifying it, or where you object to a particular use of your data that we are reviewing. During a restriction period, we will continue to store your data but will not actively process it for the restricted purpose.
Right to Data Portability
Where jelly777 processes your personal data on the basis of your consent or for the performance of a contract, you have the right to receive a copy of that data in a structured, machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider if you wish.
Right to Object to Marketing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can exercise this right by clicking the unsubscribe link in any marketing email sent by jelly777, or by contacting support@jelly777. We will action all marketing opt-out requests within 5 business days.
Responsible Gaming and Your Data
If you request self-exclusion from jelly777, your personal data will be retained for the duration of the exclusion period and for the applicable period thereafter in order to ensure that the exclusion is enforced and to prevent re-registration under the same or alternative details. Self-exclusion data is treated with the highest level of sensitivity and is accessible only to a restricted group of trained responsible gaming staff.
Policy Updates & Contact
Updates to This Privacy Policy
jelly777 reviews and updates this Privacy Policy periodically to reflect changes to our data practices, platform functionality, or applicable standards. When material changes are made, we will notify registered players by sending an email to the address registered on their account and by displaying a notice on the jelly777 platform. The effective date at the top of this document will be updated each time a new version is published.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your data. Your continued use of the jelly777 platform following notification of a material change constitutes your acceptance of the updated policy. If you do not accept an update to this policy, you may request account closure in accordance with Section 7 of our Terms & Conditions.
Children and Minors
jelly777 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on jelly777 using false age information, please contact us immediately at support@jelly777. We will investigate promptly, close any confirmed underage account, and delete all associated personal data.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jelly777 handles your personal data, our English-language support team is available 24 hours a day, 7 days a week. You can reach us via live chat on the jelly777 platform, or by email at . Our team aims to respond to all privacy-related enquiries within 4 hours (Bangladesh Standard Time, UTC+6).
Ready to Play? Your Data Is in Safe Hands.
Explore cricket betting, live casino games, and slots at jelly777 — all built for Bangladesh players, all protected by industry-standard security. 18+ only. Play responsibly.